Bao is conducting a study that compares the cost of keeping print messages on file versus storing digital messages in the cloud. What aspect of communications relates to the storage of messages?
Explanation: In this example, Bao is planning were the company’s messages will be stored over the long term. Both potential methods are permanent, but the implications in planning are vary greatly between both methods. The cloud represents better access for all team members, but a higher potential for accidental deletion. Maintaining paper files offers greater stability, but more difficult access for team members.